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Knowledgebase
Knowledge base
Getting Started
93 Topics
What are “tasks”?
Why does my Hivelux app show offline?
What’s the difference between a timer and clock-in?
I can’t see some features on the menu
Where can I download the Hivelux app?
I can’t find “Settings” in the menu
CRM & Client Management
25 Topics
Add a new client
Import clients in bulk
Client portal access
Customise client access
Update a client’s email address
Disable client login
Finance & Operations
25 Topics
Proposals
Estimates and estimate requests
Invoices
Credit notes
Expenses
Bank accounts
Project & Workflow Management
20 Topics
Workflow – Contracts (Overview)
Workflow – Add a Contract
Workflow – Projects (Overview)
Workflow – Create a Project
Workflow – Project Members
Workflow – Project Members
HR & People
31 Topics
HR – Employees (Overview)
HR – Add an Employee
HR – Assign Roles & Permissions
HR – Stop an Employee Logging In
HR – Employee Leave Quota
HR – Employee Emergency Contacts
Miscellaneous & Advanced
9 Topics
Miscellaneous – Orders (Overview)
Miscellaneous – Support Tickets (Overview)
Miscellaneous – Notice Board (Overview)
Miscellaneous – Knowledge Base (Overview)
Miscellaneous – Assets (Overview)
Miscellaneous – Events (Overview)
GDPR Compliance
10 Topics
GDPR – Overview
GDPR – General
GDPR – Entitlement of Data Transfer
GDPR – Right to be Informed
GDPR – Rights of Erase
GDPR – Right of Access/Rectification
