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Knowledge Base

Find clear, easy-to-follow guides and answers to help you use Hivelux® with confidence. Our knowledge base covers everything from the basics to advanced tools.

Getting Started

Getting Started

93 Topics

What are “tasks”? Why does my Hivelux app show offline? What’s the difference between a timer and clock-in? I can’t see some features on the menu Where can I download the Hivelux app? I can’t find “Settings” in the menu

CRM & Client Management

CRM & Client Management

25 Topics

Add a new client Import clients in bulk Client portal access Customise client access Update a client’s email address Disable client login

Finance & Operations

Finance & Operations

25 Topics

Proposals Estimates and estimate requests Invoices Credit notes Expenses Bank accounts

Project & Workflow Management

Project & Workflow Management

20 Topics

Workflow – Contracts (Overview) Workflow – Add a Contract Workflow – Projects (Overview) Workflow – Create a Project Workflow – Project Members Workflow – Project Members

HR & People

HR & People

31 Topics

HR – Employees (Overview) HR – Add an Employee HR – Assign Roles & Permissions HR – Stop an Employee Logging In HR – Employee Leave Quota HR – Employee Emergency Contacts

Miscellaneous & Advanced

Miscellaneous & Advanced

9 Topics

Miscellaneous – Orders (Overview) Miscellaneous – Support Tickets (Overview) Miscellaneous – Notice Board (Overview) Miscellaneous – Knowledge Base (Overview) Miscellaneous – Assets (Overview) Miscellaneous – Events (Overview)

GDPR Compliance

GDPR Compliance

10 Topics

GDPR – Overview GDPR – General GDPR – Entitlement of Data Transfer GDPR – Right to be Informed GDPR – Rights of Erase GDPR – Right of Access/Rectification